Your Privacy Matters to Us

1. Information We Collect

1.1 Personal Information

We collect information you provide directly to us, including but not limited to:

• Name, email address, phone number
• Company name, job title, and business contact information
• Project requirements and service preferences
• Payment information (processed securely through third-party providers)
• Communication preferences and marketing consents

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• IP address, browser type, and device information
• Pages viewed, time spent on pages, and navigation patterns
• Referring website and search terms used
• Cookie and similar tracking technologies (see our Cookie Policy)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to comments, questions, and customer service requests
• Communicate about products, services, and events (with your consent)
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent security incidents and fraud
• Comply with legal obligations and enforce our terms

3. Information Sharing

3.1 We Do Not Sell Your Personal Data

We never sell, rent, or trade your personal information to third parties for their marketing purposes.

3.2 Service Providers

We share data with trusted third parties who assist us in operating our service, such as:

• Cloud hosting providers (AWS, Google Cloud)
• Payment processors (Stripe, PayPal)
• Email and communication platforms
• Analytics tools (Google Analytics, with anonymization)

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

4. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
• Access Controls: Strict authentication and authorization for all systems
• Regular Audits: Security assessments and vulnerability scanning
• Compliance: SOC 2 Type II, GDPR, HIPAA compliant where applicable
• Data Minimization: We collect only data necessary for stated purposes

Despite our best efforts, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (with certain exceptions)
• Objection: Object to processing of your personal data
• Restriction: Request limitation of how we use your data
• Portability: Request transfer of your data to another service
• Opt-Out: Unsubscribe from marketing communications at any time

To exercise these rights, contact us at privacy@techfrontiersolutions.com. We'll respond within 30 days.

6. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze usage, and assist in our marketing efforts. You can control cookie settings through your browser preferences.

For detailed information, see our Cookie Policy.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specifically:

• Account information: Retained while your account is active
• Project data: Retained for 7 years after project completion (legal requirement)
• Marketing communications: Retained until you unsubscribe or request deletion
• Website analytics: Anonymized after 26 months

After the retention period, we securely delete or anonymize your data in accordance with our data deletion policies.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this policy and applicable laws (including GDPR Standard Contractual Clauses where required).

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by:

• Posting the new policy on this page
• Updating the "Last updated" date at the top
• Sending you an email notification for significant changes

Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or complaints about this privacy policy or our data practices, please contact us: